Personal Data Protection Policy

Privacy Policy FC66 Malaysia

Your privacy is our priority. This page clearly explains how FC66 collects, uses, stores, and protects your personal data when you use our platform. We are committed to keeping your information secure and handling it with complete integrity.

Updated: 1 January 2026
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FC66's Privacy Commitment
Version 3.1 • English
Transparent Data Collection
256-bit SSL Encryption
No Data Sales to Third Parties
Right of Access & Data Correction
Cookie Controls & Your Preferences
PDPA Legal Compliance

Why Your Privacy Matters Safe and Secure with FC66

We invest in best-in-class security infrastructure so that every piece of information you share with us remains protected at all times.

Military-Grade Encryption

All data transmitted between your device and FC66 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.

No Data Sales

FC66 has never sold, rented, or traded your personal data to any third party for commercial purposes, and never will. Your data belongs entirely to you.

Full User Control

You have the right to access, correct, transfer, or delete your personal data at any time through your account settings or by contacting our team.

Secure & Audited Servers

FC66's server infrastructure is audited regularly by independent third-party bodies. All access to user personal data is logged and monitored around the clock, 24 hours a day.

Detailed Cookie Controls

FC66 gives you full control over your cookie settings. You can choose to accept or decline non-essential cookies at any time through your browser settings.

Malaysia PDPA Compliance

The FC66 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data processing complies with local legal requirements.


By registering or using the FC66 platform, you agree to this Privacy Policy. Please read this document carefully in full to understand your rights and responsibilities regarding personal data protection.

1Introduction & Scope of Privacy Policy

FC66 is a fully Malaysia-based online entertainment platform. This Privacy Policy transparently explains how we collect, use, store, disclose, and protect your personal data when you use our website, mobile app, or any of our services.

This document forms part of the binding agreement between you as the user and FC66 as the platform operator. It should be read alongside our separate Terms and Conditions. In the event of any conflict between the two documents, this Privacy Policy shall take precedence on matters relating to personal data.

This Privacy Policy applies to all FC66 platform users regardless of how they access it — whether via desktop web browser, mobile browser, or the downloadable FC66 app. Whenever you register an account, make a deposit, claim a bonus, or simply browse our website, this Privacy Policy is fully in effect.

FC66 reserves the right to update this Privacy Policy at any time. A notice of changes will be displayed at the top of this page along with the latest update date. Your continued use of the platform after any changes constitutes acceptance of the updated policy.

2Types of Personal Data Collected

FC66 collects your personal data to enable us to deliver services that are safe, seamless, and satisfying. The data we collect can be categorised into several key types:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identity card number KYC & Account Verification
Contact Data Email address, phone number Communication & Security
Financial Data Bank account details, transaction records Payment Processing
Technical Data IP address, device type, browser, access logs Security & Fraud Detection
Usage Data Game records, wagering history, preferences Service Improvements

We collect only the data strictly necessary for the stated purposes — a data minimization principle we uphold firmly. More sensitive information such as identity documents is requested only during the KYC process and stored with additional, stricter safeguards.

You may also voluntarily provide data when contacting customer support, completing feedback forms, or participating in certain promotional campaigns. All data collected through these channels is equally subject to this Privacy Policy.

3How We Use Your Data

The personal data we collect is used solely for legitimate, stated purposes. FC66 does not use your data for any purpose unrelated to delivering platform services without first obtaining your explicit consent.

The following are the primary purposes for which FC66 uses your personal data:

  • Account Management — Register, verify, and manage your user account, including mandatory KYC processes.
  • Transaction Processing — Process deposits, withdrawals, and all financial transactions securely and accurately.
  • Platform Security — Identify and prevent fraud, money laundering, and unauthorised access to your account.
  • Customer Support — Provide relevant and timely assistance when you contact our support team.
  • Service Communications — Send important notices relating to your account, security, and changes to terms.
  • Platform Improvements — Analyse aggregate usage patterns to improve your gaming experience.
  • Legal Compliance — Fulfil obligations required by Malaysian law, including anti-money laundering reporting requirements.

FC66 will not use your data for third-party marketing purposes. Any promotional communications you receive from FC66 relate exclusively to offers and services on our own platform.

4Data Sharing with Third Parties

FC66 does not sell or disclose your personal data to external parties for their commercial gain. However, in operating the platform efficiently and securely, we may share your data with a limited number of third-party categories in specified situations:

  • Payment Providers — DuitNow, FPX, TNG eWallet, Boost, ShopeePay, and Malaysian banks to process your financial transactions.
  • Game Providers — Slot and Live Casino game providers that operate games on the FC66 platform.
  • IT Service Providers — Companies providing cloud computing infrastructure, server hosting, and cybersecurity services.
  • Competent Regulatory Authority — Government agencies, law enforcement bodies, or courts when required by Malaysian law.
  • Auditors & Professional Advisors — Audit firms, lawyers, and accountants subject to strict confidentiality obligations.

All third parties with whom we share data are required to comply with data security standards equal to or exceeding those we apply. Binding data processing agreements are signed with every service provider before any data sharing takes place.

5Data Security & Storage

FC66 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or accidental destruction.

End-to-End Encryption

All data communications are protected with 256-bit TLS/SSL encryption. Sensitive data stored in our databases is also encrypted using the AES-256 encryption algorithm.

Internal Access Controls

Access to user data among FC66 staff is strictly on a need-to-know basis. All access is logged and continuously monitored by our security team.

Real-Time Threat Monitoring

Intrusion detection systems (IDS) and next-generation firewalls operate 24/7 to identify and block any cyber threats before they impact the platform.

Data Backup & Recovery

User data is automatically backed up to geographically separate data centres to ensure service continuity and rapid recovery in the event of an incident.

Regular Security Audits

Penetration testing and security audits are conducted regularly by accredited independent cybersecurity firms to identify and address any vulnerabilities.

Your personal data is retained for as long as your account remains active, plus any additional period required by Malaysian law following account closure. Typically, financial transaction records are kept for a minimum of seven years in line with applicable anti-money laundering legislation.

6Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. FC66 fully respects these rights and provides accessible channels for you to exercise them.

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct any inaccurate or incomplete data in your account.

Right to Erasure

Request deletion of your personal data, subject to applicable legal obligations.

Right to Data Portability

Obtain your data in a machine-readable format for transfer to another service.

Right to Object

Object to data processing for direct marketing purposes at any time, without giving a reason.

Right to Restriction

Request restriction of the processing of your data while a dispute is under investigation.

To exercise any of the above rights, contact our privacy team via live chat or email. All requests will be processed within 14 business days. We may require identity verification before processing your request to protect account security.

7Cookies & Tracking Technologies

FC66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences and provide a smoother experience.

There are several types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled.
  • Performance Cookies — Collect information about how you use the platform to help us improve our services. All data is collected anonymously.
  • Functional Cookies — Remember your preferences and settings such as language, currency, and display preferences to deliver a more personalised experience.
  • Analytics Cookies — Help us understand aggregate usage patterns to make better-informed product improvement decisions.

You can manage cookie settings through your web browser. Most browsers allow you to delete, block, or receive alerts when cookies are used. Please note that disabling essential cookies may affect the full functionality of the FC66 platform.

8Responsible Gaming & Data

FC66 uses your usage data responsibly within the context of our Responsible Gaming programme — one of the direct ways your data benefits you as a user.

Our system automatically analyses gaming patterns to identify early signs of problem gambling. If concerning patterns are detected, our system may suggest self-control tools such as deposit limits, loss limits, or a gaming break. All of this is done solely in the interest of your well-being.

  • Gaming data is used to identify and assist users who may be experiencing gambling-related issues.
  • Self-exclusion records are stored securely and are not accessible to the marketing department.
  • Responsible gaming data is not shared with third parties unless required by law.

To learn more about the self-control tools available and how FC66 uses data to protect your well-being, visit our Responsible Gaming page.

9Cross-Border Data Transfer

In certain situations, your personal data may be processed or stored outside Malaysia — for example, when we use cloud computing services or work with international game providers. FC66 ensures that any such data transfers are carried out with equivalent protective safeguards.

Steps we take to protect your data during cross-border transfers include:

  • Ensuring that data recipients in other countries comply with data protection standards equivalent to Malaysia's PDPA.
  • Signing standard data transfer agreements that include comprehensive data protection clauses.
  • Using strong encryption methods when transferring data across international borders.
  • Conducting data protection impact assessments before any new data transfer to a foreign jurisdiction is implemented.

10Contact Our Privacy Officer

FC66 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling all inquiries, complaints, and requests related to personal data protection.

If you have any questions about how FC66 handles your personal data, or if you wish to exercise any of the rights stated in this Privacy Policy, you may contact us via:

  • Live Chat — 24/7 support is available directly on the FC66 platform for immediate enquiries.
  • Privacy Email — Send a detailed email to our privacy team at [email protected] for issues requiring written documentation.
  • Help Centre — Visit our FAQ section for answers to common questions related to privacy and data security.

We are committed to responding to all privacy-related inquiries within 14 business days. For more complex cases or those requiring in-depth investigation, we will keep you informed of the expected timeline for full resolution.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, the regulatory body under the Ministry of Communications and Digital.

Privacy FAQ

Absolutely not. FC66 does not sell, rent, or disclose your personal data to any advertiser or third party for commercial marketing purposes. Your data is used solely to provide platform services to you and to fulfil applicable legal obligations.

Your personal data is retained for as long as your account remains active. After account closure, certain records such as financial transactions are kept for a minimum of seven years in accordance with Malaysian legal requirements. Data that is no longer needed will be securely deleted following established procedures.

You can reach the FC66 support team via live chat or by emailing [email protected] with your data access request. We will verify your identity before processing the request and will provide a data report within 14 business days.

When you close your FC66 account, your personal data will no longer be used for active purposes. However, certain records such as transaction history and KYC documents must be retained for the period prescribed by law. Once the mandatory retention period expires, data will be permanently and securely deleted.

FC66 does not use facial recognition technology or biometric data for login or daily verification. Our KYC process requires images of identity documents for identity verification purposes only, and those images are stored with strict encryption and accessible only by authorized personnel.

Your Privacy Protected, Play On Worry-Free

FC66 ensures that every piece of information you share with us is protected with the latest technology. Register now and enjoy a safe, fair, and enjoyable online entertainment experience with the FC66 Malaysia community.

Trusted Platform
256-bit SSL Encryption
24/7 Support
PDPA Compliance
Bahasa Melayu